Top 5 Red Flags When Hiring Caregiving Help #caregiverslife #caregiversupport #caregivertips
Hiring help as a caregiver is a big step—and navigating the process can be overwhelming. It’s not just about spotting red flags in potential hires; it’s also about being prepared yourself. In this video, we’ll uncover the top 5 red flags to watch for when hiring caregiving help and share what YOU, as the caregiver, need to do to prepare and set the stage for a successful working relationship.
We’ll cover everything from recognizing unqualified candidates to setting clear boundaries and expectations before making a hire. Being proactive and prepared will help you avoid common pitfalls and ensure that both you and your loved one receive the support you deserve.
The Do's and Don'ts of being a caregiver (yes, it's hard!)
When dealing with any medically related events or medical emergencies, please communicate with your primary health care provider.
Caregiver accused of stealing from elderly woman
Police say a caregiver stole more than $50,000 worth of silver and jewelry from an 83-year-old woman in Boynton Beach.
Care workers caught by hidden camera abusing elderly woman with dementia
Care workers were caught abusing an elderly woman with dementia after her granddaughters installed a hidden camera in her bedroom.
Four carers have been charged with ill-treatment and wilful neglect thanks to footage collected by sisters Danielle and Rebecca Hinsley, who installed the camera in Beryl Wall’s Wolverhampton care home.
They had become suspicious after noting that Mrs Wall’s behaviour had changed and she had bruises on her body.
This is a Google Review I left about Alpine Home Care based upon what my disabled mom went through with them:
Colorado is a one-party consent state (https://www.google.com/search?q=colorado+one+party+consent+state). That means you can record calls and conversations without telling the other party you're doing it.
When you're dealing with Alpine Home Care, 10200 E. Girard, Bldg. A, Suite 118, Denver, Co 80231 (https://www.alpinehomecare.com) make sure you're recording phone calls from the first time they call to when you fire them.
Make sure you record in person conversations with them, especially if you can't have a witness there yourself.
If they bring an unannounced person with them, find out the person's name and don't let them into your home.
If you hire them make sure you install a camera beforehand so you can get evidence of the treatment of your loved one.
When interviewing a caregiver make sure they ask what your loved one wants and needs vs them telling you what they need, how the client needs to change their life to fit the needs of the caregiver, especially if it involves them wanting a credit card or cash money for groceries and medications.
Mom wanted a caregiver, but didn't need to have her groceries or medications picked up. That's already handled. The caregiver demanded mom change it so she'd do it. And she wanted it changed to a grocery store and pharmacy near her home, not near mom's home.
The caregiver wanted mom to get up SUPER early to meet the caregiver's needs. She wanted mom to get up 6 hours earlier than mom ever gets up.
The caregiver wanted mom to rely on her to get her to medical appointments, paying her extra for gas, etc. That's not approved by Medicaid guidelines. She even told mom not to tell anyone about her driving clients places, because it is against Medicaid guidelines.
Record caregiver interviews as well.
It's NONE of the caregiver or caregiving company's business what/where your loved one spends their time outside their home or with when it comes to hiring a caregiver for doing laundry or cleaning. It is a fishing expedition for personal information though.
Alpine will keep hounding you over what they feel the facts are when you confront them about things, especially their lying. THAT'S WHY IT'S IMPORTANT TO RECORD CALLS AND CONVERSATIONS.
Alpine is also LOUSY at following instructions, requests or honoring a potential client's needs. I can't imagine how terrible they are IF they're hired.
I have yet to see why the caregiver's entitled to know a clients full name and medical history if the client is only allowed to know the caregiver's first name and nothing else. Seems wrong to blindly trust someone's full access into you home. They're strangers. Do YOU, the reader, blindly let people into your home all the time?
Reminder, a background check doesn't cover bad behavior. It only covers a criminal record and most criminals are good at getting away with crimes.
Sidenote: Mom had a caregiver in the past that came one time. She found out they hadn't even done a background check on the client. The caregiver stole 6 pairs of mom's shoes?
And if you're a participant with the ACP (Address Confidentiality Program – they help those that have been harassed and stalked) DEFINITLY DON'T HIRE ALPINE (https://dcs.colorado.gov/acp. They'll gladly give out your address without your permission.
Another thing Alpine wanted to do was to give mom a caregiver that only spoke Russian. Mom wasn't about to go out and learn Russian. How was she supposed to communicate with the caregiver on instructions if they don't even speak the same language? Alpine doesn't care about the client's needs.
There are a LOT of Russian speaking tenants in the building mom lives in. Another reason she's moving. It's difficult to make friends if people don't speak the same language. We believe Alpine just wanted to get a Russian speaking caregiver into the building to gain a larger client base. It was all about what Alpine wanted, not what a potential client needs or wants.
When one of Alpine's supervisors came to mom's she didn't wear a mask as she stated she would. Mom's immune-compromised. She also brought someone with her that mom didn't authorize beforehand.
Mom and I already blocked Alpine's phone numbers from being able to call us at this point.
Alpine, no need to reply. You know who this is about after the many letters you've exchanged with my disabled mom between Anna, Kimberly about Dulce and caregiver Cheryl. And with Mark, Alpine's CEO. I've said all I'm going to say to ANYONE at your company.
And lastly. BEFORE hiring a caregiver or caregiving company check out Online Reviews about them
Here are just a few past reviews about Alpine Home Care:
7 Years ago
They don't do drug tests on their staff like they should do. Especially their Homemakers staff.
7 Years ago
Avoid this agency if you care about your loved ones. These people are disrespectful to clients: indifferent, condescending, scornful. Reporting a no-show or problem to the office is a waste of time; even if they take you seriously they'll only cajole you into agreeing there really wasn't a problem to begin with. If not, well, you'll simply never receive a call back
6 Years ago
terrible company they take everything as a joke. So disrespectful. This place needs to be shut down.
Also go to the Secretary of State, look up the owner(s) of the company and do a background check on them as well (https://www.sos.state.co.us)
IF YOU LOVE YOUR LOVED ONE DON'T HIRE ALPINE HOME CARE
And BEFORE you hire any caregiver check out your State Laws (https://www.google.com/search?q=state+caregiver+laws)
State caregiver laws vary significantly, but they often provide mechanisms for family members to be paid through Medicaid programs, consumer-directed care services, and state-specific paid family leave programs. You must contact your state's Medicaid, labor, or aging agencies to learn about their specific requirements, eligibility for both the care recipient and the caregiver, and the amount of compensation available. Laws also grant patients the right to designate a caregiver for health information access and outline the legal and ethical responsibilities of caregivers.
How to Find Your State's Specific Caregiver Laws
Contact Your State's Medicaid Office: Many states allow family members to be paid for care through consumer-directed personal assistance programs or Medicaid waiver programs.
Contact Your State Labor Office: If you are taking time off work to care for a family member, your state's labor office can provide information on any state-specific paid family leave programs that may exist.
Contact Your Local Area Agency on Aging: These agencies can provide information on programs and support for caregivers, particularly for those caring for older adults or individuals with Alzheimer's disease.
Types of State Laws
Paid Caregiver Programs: Some states offer programs that pay family members to provide care through Medicaid or other state-supported initiatives.
Health Information Rights: State laws typically provide patients with the right to designate a caregiver who can receive their health information by providing written instructions or establishing a health care power of attorney.
Family and Medical Leave Act (FMLA): While not state-specific, the federal FMLA provides eligible employees with unpaid, job-protected leave to care for a family member with a serious health condition.
Key Considerations
Eligibility: Both the individual receiving care and the caregiver must meet specific eligibility requirements, which vary by state and program.
Compensation: The amount paid to caregivers depends on state regulations, the level of care needed, and the specific program.
Caregiver Responsibilities: Caregivers have legal and ethical responsibilities, including providing proper care and not neglecting the care recipient's needs.
Formal Agreements: If receiving payment for care, formalize any compensation agreements with a legal contract to ensure compliance and protect both parties.
Caregivers that have taken advantage of clients
Caregivers who take advantage of clients often do so through financial exploitation, which can involve unauthorized transactions, missing money or assets, or forging documents. They may also use emotional manipulation, neglect their duties, isolate the client, or exert undue influence over legal and financial documents. Recognizing warning signs like sudden financial changes, missing valuables, or resistance to outside help can help prevent or address this form of abuse.
Signs of Financial Exploitation
Unauthorized transactions: This includes the caregiver using the client's credit or debit cards without permission or making unexplained financial transfers.
Missing assets: Valuables like jewelry, electronics, or cash may disappear from the client's possession.
Changes to legal documents: Be suspicious of sudden changes to a will, power of attorney, or other legal documents that are not in the client's best interest.
Charging for unnecessary services: The caregiver might bill for services that were not performed or were not needed.
Unusual gifts or financial benefits: The client may be giving expensive gifts to the caregiver or making unusual financial provisions for them.
Signs of Emotional and Physical Neglect
Isolation: The caregiver may intentionally isolate the client from family and friends to hide their actions or control the client's life.
Neglecting duties: The client may receive poor care, with caregivers failing to provide proper food, medication, or fulfilling their care responsibilities.
Emotional manipulation: The caregiver may induce feelings of fear, guilt, or dependency in the client to maintain control.
Resisting outside help: A caregiver who questions or resists having other people involved in the client's care may be trying to hide their exploitative activities.
What to Do
Monitor finances and belongings: Keep track of your loved one's finances, bank accounts, and possessions to detect any suspicious activity.
Question unusual behavior: Be wary of caregivers who are overly attentive, try to become overly involved in personal matters quickly, or resist outside involvement in the care plan.
Report suspicious activity: If you suspect abuse or exploitation, report it to the proper authorities, such as law enforcement, adult protective services, or other legal channels.
Involve others: Don't hesitate to involve other family members, friends, or a trusted professional to help supervise and provide care.
The Social Security Act, Section 207, protects Social Security benefits from garnishment, with some exceptions. This federal law was enacted on August 10, 1939
The Fair Debt Collection Practices Act (FDCPA) is a federal law designed to protect consumers from abusive, deceptive, and unfair debt collection practices. Enacted in 1977, it restricts what third-party debt collectors can do when trying to collect debts from consumers
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This is my mom, now disabled, from 10 years ago talking about some of the abuse she's survived
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